E-SUSHRUSA TERMS & CONDITIONS
Please go through these terms and conditions (“Terms”) carefully before using our services.
1. INTRODUCTION
E-Sushrusa is a digital healthcare service provider, offering virtual OPD care, telemedicine consultations, and health-related services, including primary care, preventive healthcare, and health camps.
2. NATURE AND APPLICABILITY OF TERMS
These Terms apply to all individuals using the services of E-Sushrusa (“Users”). By accessing our website or availing services, you agree to comply with these Terms. We reserve the right to modify these Terms at any time, and continued use constitutes acceptance of changes.
3. SERVICES PROVIDED
- Online medical consultations, follow-ups, and second opinions from registered medical practitioners.
- E-clinic services providing primary healthcare in rural areas.
- Preventive healthcare consultation.
- Health camps with on-site doctors.
- Basic health packages.
4. TERMS OF USE
a. By using our services, you agree to abide by these Terms. b. We collect personal and health-related data per our Privacy Policy. c. We may record consultations for quality assurance and legal purposes. d. Users must provide accurate and complete health information. e. E-Sushrusa will confirm appointments but is not liable for cancellations by medical practitioners. f. We reserve the right to refuse service for violations of these Terms. g. Medical practitioners may suggest diagnostic tests based on consultations. h. Users consent to receiving health advice and prescriptions electronically. i. No discrimination shall be made based on caste, religion, gender, etc. j. E-Sushrusa may contact Users for service-related updates and promotions.
5. DATA COLLECTION, USE, AND STORAGE
- We collect and store personal and health data for service delivery.
- Users can review our Privacy Policy to understand data usage.
- Sensitive information is protected as per legal requirements.
- Users are responsible for maintaining account confidentiality.
6. CONDITIONS OF USE
- Users must be 18 years or older to avail of services.
- Minors require parental or legal guardian consent.
7. LIABILITY
- E-Sushrusa is not liable for damages resulting from service misuse.
- We do not guarantee continuous service availability.
- Medical advice provided is based on the accuracy of User-provided information.
8. INDEMNITY
Users agree to indemnify and hold E-Sushrusa harmless from claims, damages, or losses arising from service misuse or inaccurate information provided.
9. FORCE MAJEURE
E-Sushrusa is not liable for service disruptions caused by unforeseen events such as natural disasters, government regulations, or technical failures.
10. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of India. Any disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
11. SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions remain valid.
12. WAIVER
No waiver of any breach of these Terms shall be deemed as a waiver of any subsequent breaches.
13. CONTACT INFORMATION
For any questions or grievances, contact us at: esushrusa@gmail.com.