E-SUSHRUSA SHIPPING AND DELIVERY POLICY
Effective Date: [Insert Date]
E-Sushrusa is dedicated to providing seamless delivery of healthcare-related services, including digital memberships, physical documents, and other healthcare essentials. This Shipping and Delivery Policy outlines the terms and conditions for the shipment and delivery of our services and products.
1. DIGITAL DELIVERY
- Upon successful payment, digital memberships, consultation details, and receipts will be sent instantly to the registered email or mobile number.
- Users will receive a confirmation email/SMS with necessary details.
- In case of delays in receiving digital documents, users should contact customer support within [12] hours of the transaction.
2. PHYSICAL DELIVERY
If any physical documents, ID cards, or health-related materials are provided as part of the service, the following terms apply:
- Processing Time: Orders will be processed within [7] business days from the date of payment confirmation.
- Delivery Time: Estimated delivery time varies based on location but typically ranges from [2-3] business days.
- Shipping Method: Orders will be shipped via trusted courier services.
- Tracking: Users will receive a tracking number (if applicable) once the order is dispatched.
3. SHIPPING CHARGES
- Standard shipping charges may apply based on the product and location.
- Any additional fees, including international shipping costs (if applicable), will be communicated during checkout.
4. DELIVERY ISSUES
- If the delivery is delayed beyond the expected timeframe, users can contact customer support.
- In case of lost or damaged shipments, users must report within [X] days of the estimated delivery date for a resolution.
- If an incorrect address is provided, E-Sushrusa is not responsible for failed deliveries. Re-shipping may incur additional costs.
5. CONTACT INFORMATION
For shipping or delivery-related queries, please reach out to us at [esushrusa@gmail.com] or call [6026796022].